Privacy Policy
Effective Date: 10/2/2026
Information We Collect
Full name
Date of birth
Phone number
Email address
Home address
Medical history and treatment details
Insurance information
Appointment and visit records
IP address and browser details
Website usage and cookie data
How We Use Your Information
Provide urgent care medical services
Schedule and manage appointments
Process insurance claims and billing
Communicate regarding care, updates, and services
Improve website performance and user experience
Meet legal and regulatory requirements
Health Information Protection (HIPAA)
Complies with HIPAA and applicable healthcare privacy laws
Uses administrative, technical, and physical safeguards
Protects all Protected Health Information (PHI)
Information Sharing
No selling or renting of personal data
Shared only when necessary with:
Healthcare providers involved in treatment
Insurance companies for billing and claims
Authorized service providers
Legal or regulatory authorities when required
Situations involving patient safety or fraud prevention
Cookies and Tracking
Uses cookies to enhance website functionality
Analyzes user behavior for service improvement
Cookies can be disabled through browser settings
Data Security
Industry-standard security measures in place
Protects against unauthorized access or disclosure
Absolute security cannot be guaranteed
Your Privacy Rights
Access personal and health information
Request corrections to inaccurate data
Request limits on use or disclosure
Obtain a copy of this Privacy Policy
Third-Party Links
Website may include third-party links
Not responsible for external privacy practices
Policy Updates
Privacy Policy may be updated periodically
Changes posted with a revised effective date
Contact Information
Excellence Urgent Care
📍 Address: 500 Alamitos Ave, Suite A Long Beach, CA 90802
📞 Phone: (866) 6244-824
📧 Email: info@excellenceurgentcare.com